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By purchasing from Capelli's you are agree to the terms and conditions of our company.
WE STAND BY OUR QUALITY AND EXPERTISE IN THIS FIELD. WE ARE HOWEVER UNDERSTANDING. IF YOU RECEIVE A UNIT THAT YOU FEEL IS OUR MISTAKE PLEASE CONTACT US AT: ANNALICIAS_LACENHAIR@YAHOO.COM.
ALTHOUGH ALL SALES ARE FINAL FOR CUSTOM MADE HAIR EXTENSIONS AND CRANIAL PROSTHESIS, WE WILL BE HAPPY TO EXCHANGE FOR STORE CREDIT IN THE EVENT THAT YOU CANCEL A CUSTOM MADE ORDER FOR WHATEVER REASON. IF YOU CHOOSE NOT TO GO ANY FURTHER, YOU WILL NOT BE REFUNDED. YOU MUST CONTACT US WITHIN THE FIRST 24 HOURS OF YOUR ORDER TO CANCEL.
ALTHOUGH THESE CASES ARE RARE, WE MUST ABLE TO PROVIDE YOU WITH THE BEST QUALITY AND CRAFTSMANSHIP THAT WE ARE PAID TO DO IN THE LINE OF PRODUCING YOUR UNIT. WE WILL NOT ISSUE A REFUND ON STOCK UNITS..
WE REQUIRE A 75% OR 50% NON-REFUNDABLE DEPOSIT TO BEGIN YOUR UNIT'S PRODUCTION, AND ATLEAST A FULL 3 WEEKS (21 DAYS) TO PRODUCE YOUR UNIT. THIS DOES NOT ENTAIL SHIPPING TRANSIT TIMES. WE MAY ASK FOR EXTRA TIME FOR OUR COLORIST, MASTER SALON STYLIST, AND WIG MASTER'S TO PERFECT YOUR HAIR SYSTEM. WE ARE PROUD TO SERVE YOU. YOU ARE OUR BOSS. IN RARE CASES IF A DELAY OCCURS BY MORE THAN A WEEK, WE WILL BE HAPPY TO SEND YOU A TEMPORARY BRAND NEW FULL LACE WIG IN CASES OF TRAVEL AND EMERGENCIES AT NO COST TO YOU, IF THIS IS AN OPTION FOR YOU. ONCE YOUR ORIGINAL CUSTOM UNIT IS READY TO SHIP, WE ASK THAT YOU SEND THE TEMPORARY UNIT BACK. WHEN WE RECEIVE THE "TEMP", WE WILL SHIP OFF YOUR ORIGINAL CUSTOM MADE UNIT.
GET A FREE WIG! "TELL A SISTER OR BROTHER" FREE WIG PROGRAM:
GET A FREE WIG UP TO 20" ALL YEAR AROUND!: WE APPRECIATE YOUR BUSINESS. AS A THANK YOU; WE OFFER YEAR OUR YEAR AROUND "TELL A SISTER OR BROTHER PROGRAM".
IF YOU REFER 5 SALES TO OUR COMPANY WITH 30 DAYS OF YOUR PURCHASES, WE'LL MAKE YOU A FREE CUSTOM FULL LACE OR LACE FRONT WIG UP TO 20". GUARANTEED SERVICE. EASY AND EFFORTLESS. ALL BY WORD OF MOUTH!
WHEN YOU REFER, THEY WILL BE ASKED WHO REFERRED THEM. YOUR NAME IS JOTTED DOWN FOR THAT SALE. ONCE YOU HIT 5 WITHIN A 30 DAY PERIOD. WE WILL INFORM YOU OF YOUR WIG PRODUCTION AND FINISH DATE.
ALL PACKAGES COME WITH GOODIES FOR YOUR HAIR EXTENSIONS AND/OR CRANIAL PROSTHESIS. THIS OFFER ALSO INCLUDES SKIN WEFT, MACHINE/HANDTIED WEFTS, I-TIPS, U-TIPS, AND BULK HAIR IF YOU REFER 8 SALES.
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